BBG can provide your organization with SLA-driven, scalable call centre services, including inbound, email, billing, customer care, live chat, technical support, and help desk.
Our full-time permanent employee base enables you to provide your internal/external clients with consistency and to react quickly to client demands. BBG maintains over 375 fulltime employees for you to access.
This strategic partnership approach will allow you to drive a leaner organization with all the benefits of a fully outsourced call centre.
BBG will support your call centre requirements by deploying skill sets across multiple experience levels, languages and locations. This service ensures that you have access to an outsourced call centre that meets your current and future requirements.
ENTERPRISE QUALITY WITH BOUTIQUE SERVICE
By leveraging BBG’s experience and commitment to SLA-driven services, your projects will benefit from access to world-class reporting and analytics that can help manage/support your business. Your dedicated Account Manager will ensure that BBG reacts to your evolving business needs efficiently and effectively.
CALL CENTRE INNOVATION – RAPID DEPLOYMENTS
BBG maintains over 700 clients in 12 different countries, offering access to rapid deployment globally with our 360 turnkey solutions. Our commitment is to provide you with a fully-integrated solution with a lower cost of service, enabling you to increase productivity without losing value.